



To increase public transport ridership and customer satisfaction Walk21 presented how to make walking to and from stations safe, comfortable and welcoming at the UITP congress in Hamburg on 16th June 2025. Improving walkability around stops and stations is one of the most affordable and effective strategies to attract more riders and keep them coming back.
Carlos Canas, coordinator of the walkability app at Walk21, said: “The Walkability App helps cities and transport operators engage with people and assess the experience of walking to and from public transport stops and stations. The Walkability App can therefore help to encourage more people to choose and enjoy public transport – more often”.
The latest reports from the Active to Public Transport project in the Danube region of Europe, were presented at a full house session 9am on the first day of the UITP congress. To access the reports and see how the Walkability app information can help geo-locate and record what works – and what doesn’t; understand how age, gender, and ability shape walking experiences; generate heat maps to highlight priority areas for change; and, create a baseline to measure impact of improvements over time visit the Walkability App page.
Veronique Andries, Vice President Sustainability & CSR at Alstom, said: “Over 90% of people walk to and from public transport. This walk can take up to half of their total journey time – good or bad, it often defines how they remember the whole experience. Investing in better access therefore isn’t just good for people – it’s smart for our cities and our transit systems“.


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